Privacy Policy
Last updated: July 16, 2026
This Privacy Policy explains how Blinx ("we", "us"), operated by Blinx Inc. (54 State Street, Ste 804, Albany, NY 12207, USA), collects, uses, and shares information when you use our synthetic UX testing service. By using Blinx you agree to the practices described here.
1. Information we collect
- Account & contact data: your email address, used to verify access (via a one-time code) and to associate your runs and credits.
- Content you submit: the website URLs and/or screenshots you provide for analysis, and the resulting reports and videos.
- Payment data: processed by Stripe. We receive confirmation of payment and limited metadata (such as the last four digits and billing status) but do not store full card numbers.
- Usage & diagnostic data: limited, opt-in product telemetry (e.g., feature events and the domain — not the full URL — of audited sites) and server logs needed to operate the service. If you enable Analytics, we also record that preference and your completed-run count against your account to operate the loyalty reward (a free run every 5 completed runs).
- Local storage: short-lived tokens stored in your browser to keep you signed in to your run history.
- Advertising cookies: the Google Ads tag may set cookies used to measure whether our advertising works, as described in section 4 below.
2. How we use information
- To provide the service: generate personas, run audits, and deliver reports and videos.
- To process payments, manage subscriptions, and grant run credits.
- To send transactional email (such as verification codes).
- To secure, maintain, debug, and improve the service.
3. Third parties we share with (sub-processors)
To deliver the service, your data may be processed by the following providers, each under their own terms and privacy policies:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing and subscription billing |
| Anthropic (Claude) | AI analysis of submitted pages/screenshots |
| Google Cloud (Text-to-Speech) | Generating narration audio for videos |
| Resend | Sending email verification codes |
| Fly.io | Application hosting and storage |
| Cloudflare | DNS and privacy-friendly, cookieless aggregate web analytics |
| Google (Ads) | Advertising conversion measurement (see section 4, "Cookies and advertising") |
We do not sell your personal information.
4. Cookies and advertising
We use Google Ads conversion tracking to measure whether our advertising works. When you visit Blinx, the Google tag (operated by Google LLC) may set cookies, including a first-party cookie named _gcl_au and, in some cases, third-party Google cookies, that let Google recognize when a visit or purchase followed a click on one of our ads. If you complete a purchase, we report that event to Google together with its dollar amount and an anonymous transaction identifier. We do not send Google your name, your email address, or any of the content you submit for analysis.
If you are visiting from the European Economic Area, the United Kingdom, or Switzerland, advertising cookies are disabled by default. We do not show a consent banner; Google receives only cookieless, aggregate signals from these regions.
You can opt out of personalized advertising at adssettings.google.com or aboutads.info/choices, and you can block or delete cookies in your browser settings at any time. Google's own practices are described in the Google Privacy Policy. Aside from the Google tag, Blinx sets no advertising or analytics cookies: our site analytics (Cloudflare) are cookieless, and product telemetry is strictly opt-in.
5. Data retention
Run artifacts (videos, reports, and associated data) are retained to make them available in your run history and are periodically removed when they expire. Account and billing records are kept as needed to operate the service and meet legal and accounting obligations. You may request deletion of your data as described below.
6. Security
We use reasonable technical and organizational measures to protect your information, including encrypted transport (HTTPS), scoped access controls, and payment handling delegated to Stripe. No method of transmission or storage is completely secure.
7. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, email support@thinkblinx.com and we will respond within a reasonable time.
8. Children
Blinx is not directed to children and is intended for users aged 18 and over. We do not knowingly collect data from children.
9. International transfers
Our providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
10. Changes to this policy
We may update this policy from time to time. Changes are reflected by updating the "Last updated" date above.
11. Contact
Questions or requests? Email support@thinkblinx.com or see our Contact page.